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Retail & Terminals

A Terminal for Every Agent — from Street Stall to Flagship Store

Six tiered terminal families scale with your retail network: start agents with a phone app and pocket printer, grow them into handheld POS, custom counters and flagship desktops — plus self-service kiosks and a mini scan-to-bet terminal for walk-up players.

Product Line-up

Six Terminal Families, Tiered by Agent Level

All families run the same ErinSpark™ retail firmware and connect to one central system — agents can upgrade hardware as their sales grow, without changing the way they work.

Bluetooth thermal printer
Entry-level agents

Agent App + Bluetooth Printer

Zero-hardware barrier: bets placed in the agent app, tickets printed on a pocket Bluetooth thermal printer.

  • Android / iOS agent app with full betting flows
  • 58mm Bluetooth thermal ticket printer
  • QR-code collection and instant settlement
Handheld POS terminal
Standard agents

Handheld POS Terminal

A rugged handheld betting POS that takes the counter to the street, the market and the event.

  • Built-in thermal printer and barcode scanner
  • 4G/5G with offline queue-and-forward
  • All-day battery, mobile-money ready
Custom betting terminal
Advanced agents

Custom Betting Terminal

A purpose-built counter terminal with dedicated betting keyboard and dual displays.

  • Dual screens: operator display + customer display
  • 80mm thermal printer with auto-cutter
  • EMV/NFC, cash drawer and QR options
Desktop betting terminal
Flagship agents

Desktop Betting Terminal

The flagship counter for high-volume retailers — fast, ergonomic and built for all-day duty.

  • Touch display + full betting keyboard
  • High-speed printing for peak draw days
  • Dual-redundancy network uplink
Self-service betting kiosk
Self-service venues

Self-Service Betting Kiosk

Extend selling hours without staff — metro stations, malls, plazas and fuel stations.

  • Touch ordering with on-screen game catalogue
  • Bill/coin acceptor, card reader and recycler
  • Remote monitoring and cash-level alerts
Mini scan-to-bet terminal
Self-service corners

Mini Scan-to-Bet Terminal

A playful mini terminal for counters and bars: scan, confirm, print — a ticket in seconds.

  • Compact sphere design with touch display
  • Scan-to-bet and quick-pick flows
  • Built-in printer, Wi-Fi / 4G connectivity
Line-up at a Glance

One Network, Six Ways to Sell

Reference configurations — final hardware is tailored to climate, power and payment conditions in your market.

TerminalCore Configuration & Best Fit
Agent App + Bluetooth PrinterAgent app (Android/iOS) + pocket 58mm Bluetooth printer · QR collection · lowest entry cost, fastest network growth
Handheld POS TerminalRugged handheld · built-in printer & scanner · 4G/5G · street and event selling
Custom Betting TerminalDual display · betting keyboard · 80mm printer · EMV/NFC + cash drawer · fixed counters
Desktop Betting TerminalTouch + full keyboard · high-speed printing · redundant uplink · flagship high-volume stores
Self-Service Betting KioskTouch kiosk · bill/coin + card + recycler · 24/7 unattended venues
Mini Scan-to-Bet TerminalMini sphere · touch + scan-to-bet · built-in printer · bars, convenience stores, service counters
Software Inside

One Firmware, Managed from One Console

Every terminal — from the pocket printer to the flagship desktop — runs the same ErinSpark™ retail firmware, so retail and iLottery share one player, one wallet and one audit trail.

Remote Fleet Management

Monitor status, push firmware OTA updates and reboot terminals from the operations console — no truck rolls.

Offline Tolerance

Sales continue and queue locally during outages; tickets re-validate automatically on reconnect.

Tamper Evidence

Encrypted ticket stock, signed firmware and sealed cash paths deter fraud at the counter.

Agent Management

Tiered agent onboarding, commissions, ticket-stock inventory and compliance records in one back office.

Retail Network Dashboard
Terminals online
Transactions today
Sales today
Ticket validity checks
Mean payout time
Illustrative console view — figures refresh on the live platform.
Delivery & Support

From Warehouse to First Ticket

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Staged Rollout

Pilot cluster → tier-by-tier agent rollout, with site surveys, installation and onboarding handled by our field teams.

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Agent Training

Role-based training per terminal tier and multilingual quick guides; refresher e-learning when games or firmware change.

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Spares & Maintenance

In-country spare-parts depot, preventive maintenance cycles and 7×24 hotline with defined restoration SLAs.

Planning a Retail Estate?

Send us your agent profile — we will return a tiered terminal mix, unit economics and rollout plan.

Talk to Our Team